All physical orders are carefully packed and dispatched within 7 to 10 business days via USPS. You will receive a tracking link via email the moment your package leaves the studio.

Yes, we offer worldwide shipping to our collectors around the globe! International shipping rates are calculated automatically at checkout based on your delivery destination.

Digital items skip the fulfillment process entirely. As soon as your payment is processed at checkout, a download link will be delivered instantly to your inbox.

Because digital files are delivered instantly and cannot be physically returned, all digital downloads, printable files, and assets are final sale.

We gladly accept returns on unused, physically shipped items in their original packaging within 14 days of delivery. Please note that custom artwork, commission bookings, and digital items are final sale. Contact us at info.maliagood@gmail.com to start a return.

Custom commission availability opens up periodically. Please check our dedicated "Custom Commissions" page or join the Snail Mail Club to get notified when slots open.